Delivery & Returns
Should you require information or help, please contact us by email or by phone and we will be happy to assist you.
SHIPPING TIMES AND COSTS (CYPRUS)
- Complimentary ground shipping within 1 to 3 business days (excludes: Weekends, Public Holidays and Bank Holidays).
- In-store collection available within 1 to 3 business days [Pickup from Yiannakou store]
- Next-day and Express delivery options also available
- * some special offer products are not eligible for FREE shipping (Heavy and large volume products; like suitcases, might have a shipping charge of €5)
- If you order multiple items within one order, please keep in mind that some items may be nested and shipped in a single box.
- Shipping costs for orders below €49,99 are €4 [Courier pick up (ACS or Akis Express)]
- Home Delivery Shipping costs are €5 [Home Delivery]
- Free Shipping over €50 [Free Courier pick up (ACS or Akis Express)]
INTERNATIONAL STANDARD DELIVERY
Deliveries can take 6-17 working days (excludes weekends and bank holidays).
This delivery option is for all countries of Europe and Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.
Yiannakou accepts the following payment methods:
- Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
- Cash on pick up: Pay with cash upon pickup. (available only for Cyprus)
- Revolut: Make your payment directly to our Revolut account. Please use your Order ID as the payment reference. Your order will not be shipped until the funds have been transferred in our account. Revolut Number: 99615774 *
- Yiannakou features a Fast Checkout option, allowing you to securely save your credit card details so that you don’t have to re-enter them for future purchases.
- PayPal: Shop easily online without having to enter your credit card details on the website.
Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
EXCHANGES, RETURNS AND REFUNDS
Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or Credit Code which you can redeem whenever you want in your new order. Refunds will be charged back to the original form of payment used for purchase. Changes are not accepted for products with a discount 50% or more, for products that are part of a special offer (1+1 etc.) and finally, items that are part of a set cannot be returned separately.All items that are included at the OUTLET section are NON-RETURNABLE. Refunds will be charged back to the original payment method used for purchase.Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.