Common queries answered

Frequently asked Questions

Complimentary ground shipping within 1 to 2 business days (excludes: Weekends, Public Holidays and Bank Holidays).
In-store collection available within 1 business day and same day pick up depend on availability [Pickup from Yiannakou store]
Next-day and Express delivery options also available

Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or Credit Code which you can redeem whenever you want in your new order. Refunds will be charged back to the original form of payment used for purchase. Changes are not accepted for products with a discount 50% or more, for products that are part of a special offer (1+1 etc.) and finally, items that are part of a set cannot be returned separately. All items that are included at the OUTLET section are NON-RETURNABLE. Refunds will be charged back to the original payment method used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

You can require information or help, please contact us by email or by phone and we will be happy to assist you.

You will be sent an email with your confirmation and once your order has been dispatched you will be able to track it via the courier website.

You can require information or help by filling the form, or please contact us by email or by phone and we will be happy to assist you.

You can require information or help by filling the form, or please contact us by email or by phone and we will be happy to assist you.

INTERNATIONAL STANDARD DELIVERY

Deliveries can take 6-17 working days (excludes weekends and bank holidays).

This delivery option is for all countries of Europe and Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.

 

If all items are in the same warehouse or instore, then yes, you could receive them all on one package

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